I recently got a house loan through Bank Five. Monica Botelho was a life saver for me. I recently divorced, and started my own business. This presented certain challenges during the loan process. Monica guided me, helped me prepare the necessary paperwork, and put in some extra hours to make my home loan happen. She was awesome.
Monica Botelho was amazing and such a pleasure to work with. This was my second Re-Fi and she was there to answer all of my questions along the way. She was very responsive and knowledgeable. I would highly recommend Monica and Bank Five for your next refinance as the process is extremely easy and Monica helps walk you through the whole process.
She is super nice and such a great person you won't be mistaken
Worked with Monica Botelho for our closing. She was very responsive, professional and extremely helpful whenever my wife and I have questions. She and the team were also able to work through everything to meet all important dates (i.e. commitment letter and closing) and we were able to close per planned! Everything went super smooth and the team was a pleasure to work with. I highly recommend!
Stephanie is our rep and is always so helpful, Monica is processing a Mortgage for us now and she handles everything seamlessly.
Always Personal service
Thanks Bank Five
Professional, efficient, technologically advanced. Excellent local service will give the big bank a run for their money.
My mortgage officer was Monica Botelho. From the start she was an absolute pleasure to work with. She maintained good communication throughout. While I may have missed out on a "good" refinance rate at the start, she continued to monitor rates until it was once again favorable - almost three months later! Once the process was started, it was seamless from the loan processor to the attorneys. Even after the close, she kept contact to make sure the close went smoothly. If Monica is representative of all the employees at Bank5, no doubt in my mind, it is a great institution. I would definitely reach out to her again for my mortgage needs.
My husband and I just refinanced our home we had Monica Bothelo at bank five we highly recommend her. Monica was really helpful and answered any of our questions. She quickly replied to any messages,she made the whole process quick and easy. We will definitely recommend Monica to any of our friends and family.
Bank 5 goes out of its way to provide efficient and safe service.
Always friendly and smiling and efficient. Love BankFive Fairhaven branch girls.
Tracey Ann Manzone